Frequently Asked Questions (FAQs)

  • Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Which payment methods do you accept? We offer a variety of secure and convenient payment options for a seamless shopping experience. You can pay using major credit cards, including Visa, MasterCard, American Express, JCB, and Discover Card.

What are your shipping costs? Shipping costs vary depending on the destination and the number of items in your order. Our standard rates are:

  • $5.99 for the first item
  • $1.99 for each additional item

Do I need to create an account to place an order? No, you can place an order as a guest without creating an account.

How do I create an account? To create an account, simply click the “My Account” link on our website and follow the sign-up process.

Where can I find my tracking information? Once your order ships, we will send you a shipping confirmation email that includes your tracking number. You can use this number to track your package.

Returns

How can I return an item for a refund or exchange? If you receive a damaged or defective item, you may return it by mail for a refund or replacement. Please follow these steps:

  1. Contact our customer service team at support@meetoyougift.com and provide the following details:
    • Your order number
    • Reason for the return
  2. You will receive a return form via email, including a return code. Print the return label and package the item(s) with all original packaging and accessories.
  3. Send your return to the following address: 539 W. Commerce St #8396, Dallas, TX 75208, USA

Your refund will be processed back to your original payment method. Please allow 3-10 business days for the refund to appear on your statement.

Any additional questions or concerns? Feel free to contact our customer service team at support@meetoyougift.com, and we will respond as soon as possible.

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